Applicant FAQ

Applications are submitted for a specific available property. Visit our available rentals page, select the property you are interested in, and follow the application instructions included in the listing.

Each person over the age of 18 who will live at the property must submit a separate application.

Applicants are generally expected to have a credit score of at least 650, gross monthly income equal to at least four times the monthly rent, satisfactory rental references, and an acceptable background screening.

If a cosigner is required, the cosigner's gross monthly income must be at least eight times the monthly rent.

Applicants must provide one month's worth of their most recent check stubs:

• Weekly pay: Four recent check stubs
• Biweekly pay: Two recent check stubs
• Monthly pay: One recent check stub

Documents must be complete, unaltered, and clearly show the applicant's name, employer, pay period, gross earnings, and applicable deductions.

Yes. Each person over the age of 18 who will live at the property must submit their own application and complete the required screening process.

Yes, you may submit an application without viewing the property first. However, we strongly encourage applicants to review the listing details, photographs, rental qualifications, and available property information before applying.

Application fees are processed according to the terms stated in the property listing.

Most of our available properties offer convenient self-guided tours, allowing you to visit the property at a time that works best for your schedule.

To request a tour, click the Contact Us button on the property's rental listing or call our office at 336-722-6133 .

Before providing access, we will ask you to send a clear photograph of the front of your valid government-issued photo ID. Once your identity has been verified, we will send you a showing link that allows you to select an available tour time that works best for you.

Pet policies vary by property and are based on the property owner's requirements. Please review the individual rental listing to determine whether pets are permitted.

Additional pet screening, fees, deposits, restrictions, and monthly pet charges may apply.

We use a third-party screening service to maintain accurate records and help residents understand our pet and animal-related policies.

All applicants must complete the appropriate profile category: No Pet, Pet, or Assistance Animal.

No. Assistance animals are not pets. However, applicants and residents requesting an assistance animal must complete the appropriate assistance-animal profile through PetScreening.

There is no fee for screening an assistance animal.

The required deposit amount will be provided with the property listing or application-approval information. Deposit requirements may vary depending on the property and application results.

If approved, the required holding deposit must be paid within 48 hours to reserve the property.

After approval, you will receive instructions for paying the holding deposit. The holding deposit must be paid within 48 hours to reserve the property.

Once the holding deposit has been received, the lease will be sent electronically and must be signed within 48 hours of being sent.

Your move-in date must be scheduled within two weeks of the date of approval.