How to Keep Renters Happy

When you find good tenants, you'll want to keep them forever if you can.

Good tenants eliminate stress. They pay rent on time, take care of your property, notify you of any maintenance issues, and are respectful to you and their other neighbors.

Evidently, you want to keep such tenants! However, in order to do so, you must ensure they remain happy living in your rental property.

In this post, we are going over all the ways you can keep renters happy and encourage them to rent long-tem!

Tips to Ensure Happy Tenants

The benefits of having good tenants leads to peace of mind and consistent earnings.

Here are some things you can do to keep your renters happy:

1. Deal with Maintenance Problems ASAP

When a property issue arises, there should be no cause for delay. Think about your renter's convenience.

If your renter brings an issue to your attention, handle it as soon as possible. Ignoring your tenant's requests may encourage them to search for a new rental home.

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So, here are some of the things you should consider:

  • Make it a priority to conduct preventive inspections regularly.
  • Be attentive to their needs and keep them safe by repairing damaged items.
  • Pay for professional cleaning every so often to keep their space immaculately refreshing.

When you resolve property issues, it also rewards you! You won't have to spend money on repairing major damages. Instead, you will find the damages early on, and repairs will be less costly.

2. Strive to be an Outstanding Landlord

As a landlord, you should be professional, but also friendly. You want to maintain a good relationship with all your tenants.

Here are some of the characteristics of a good landlord:

  • Be approachable
  • Be a good communicator
  • Be welcoming
  • Be positive
  • Be flexible
  • Act professional

You always want to treat your tenants with respect to cultivate a good landlord-tenant relationship. Tenants shouldn't be afraid to approach you with questions or requests.

Also, always ensure that you are giving your tenants privacy. They have a right to privacy when living in your unit, so never just show up unexpectedly.

In doing all of this, you'll be sure to keep your tenants smiling!

tenant-landlord-talking

3. Keep Track of the Amenities that Tenants Value

Depending on their demographics, different tenants will have different amenities that they value.

For instance, families would appreciate more storage space and an outdoor area for their kids to play. On the other hand, retirees who enjoy gardening would appreciate a space for growing their plants. Young professionals who commute for work and have cars may want a designated parking spot.

When you understand your target market's amenity needs, you can make them happy.

Some top amenities include:

  • Parking
  • A strong internet connection
  • A washer and dryer
  • Stainless steel appliances

Amenities like these provide convinience!

If you're a new landlord, you don't have to pressure yourself to renovate everything. You can impliment these upgrades overtime.

In fact, making improvements is a wonderful way to keep renters happy and loyal. They will appreciate that you're helping establish a convenient environment!

4. Be Fair to Your Renters

Nothing can be more off-putting than finding out that a policy has been bent for another renter.

professional-handshake

For example, your lease stipulates that a late fee will be collected when a rent payment is late. However, one tenant is exempt from this because you're closer with them.

When other renters hear of this situation, they will most likely feel angry. So, always enforce the same leasing policies for all tenants to prevent conflict.

As a landlord, you should also have a strong grasp of the Fair Housing Act. Regardless of your tenant's race, disability, religion or sexual orientation, you must extend the same treatment and avoid discrimination.

By exercising the same for all renters, you will keep them happy.

Finally, if there's an issue between tenants, provide timely resolutions. Find the time to listen to both your tenants. Then, resolve the conflict fairly and work to create a harmonious atmosphere in your rental property.

Bottom Line

These tips are sure to increase tenant happiness, satisfaction and loyalty! This means they will be encouraged to rent long-term. Meeting your tenants' needs should always be your objective.

happy tenants

Needless to say, it's best to start by choosing high-quality renters in the first place. Do your due diligence and review a renter's background, eviction record and employment and income details.

By picking the right renter from the beginning, you'll strive to make them happy and you'll hope for them to continuously renew their leave!

For more information, contact TE Johnson & Sons today. We'll be happy to offer you more tips and tricks on how to keep your renters happy!

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